Shipping, Pick up & Returns
Shipping:
Miz Magickal currently ships orders out on Saturdays each week. Sooner whenever possible. Please allow 3 days for us to craft your order after your order is placed via our website. You will receive an email with the shipping details of your products including a tracking number (Tracking number is only for USPS Priority Mail Shipping).
Due to the nature of our products for sanitary reasons, we do not accept returns or exchanges
Much effort goes into crafting and then packaging your items. Thanks for understanding our policy on order cancellations.
These are some common sense points to note:
Miz Magickal currently ships orders out on Saturdays each week. Sooner whenever possible. Please allow 3 days for us to craft your order after your order is placed via our website. You will receive an email with the shipping details of your products including a tracking number (Tracking number is only for USPS Priority Mail Shipping).
- Almost all orders are shipped via USPS Priority Mail. A single lip balm or cuticle balm won't, however.
- At this time, we don't offer international shipment.
- Contact Us via email at mizmagickal@gmail.com BEFORE you place your order (this is if you want to pick up orders only)
- Contact us via our website "Contact Us" section OR by emailing us at mizmagickal@gmail.com OR via Instagram DM about picking up an order
- You will then be given a specific Coupon Code to save on shipping so that you can PICK UP your order in Astoria, NY
- Allow 3 business days for us to craft your order unless we tell you otherwise
- Pick up will be in Astoria, NY at a local business like a coffee shop usually in the 30th Avenue vicinity and between 7PM - 8PM Eastern time; weekdays ONLY ; Weekends can be arranged if mutually available to do so.
Due to the nature of our products for sanitary reasons, we do not accept returns or exchanges
- We suggest you try our 2 oz. size whipped body butter if you are unsure of scent before purchasing a larger size
- We suggest you purchase a sample when available
- If you are local to Astoria, NY and you see that we are at a local market or pop-up shop, please stop by and sample a product in person! I love to meet existing and new customers alike. Follow us on Instagram and Facebook at @mizmagickal to stay in the know!
- Shipping costs are non-refundable.
- Our products are wrapped well, in paper cushioning. In the rare event that a product arrives damaged, please notify us via mizmagickal@gmail.com promptly within 5 days of you receiving your order and alerting us of the problem.
- Body Butters melt in hot temperatures, therefore, to limit this from occurring we do not ship body butter from May 15 through September 15th each year.
- Miz Magickal is not responsible for extreme temperatures once we send out your package. There is no control over postal service facilities, trucks or your porch or mailbox.
Much effort goes into crafting and then packaging your items. Thanks for understanding our policy on order cancellations.
- All cancellations must occur within 24 hours from the date the order was placed. Please be sure to email: mizmagickal@gmail.com NOT Instagram or Facebook.
These are some common sense points to note:
- While our products are non-toxic please keep all products out of the reach of small children and pets
- While our products are non-toxic, please DO NOT apply our products if you have known allergies to any of our ingredients
- Items are best kept in a cool, dry location away from water
- You understand the appropriate storage and use of the products
- To carefully inspect your order upon arrival
- You will not hold Miz Magickal® liable for any problems that could arise from your improper storage and use of our products especially if you have known allergies to any of the ingredients contained in our products.